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Privacy Policy

Information Handling Procedures

Adamstown Medical Centre is, as a NSW Health provider in the private sector, bound by the Health Records and Information Privacy Act 2002 (NSW) and the Privacy Act 1988 (Cth) this includes both the Australian Privacy Principles and the NSW Health Privacy Principles. These principles set the standards by which we handle personal information collected from our patients

As a part of our commitment to providing quality health care, it is necessary for us to maintain files pertaining to your health. The files contain the following types of information:

Personal Details (your name, address, date of birth, Medicare number) Your medical history Notes made during the course of medical consultations Referrals to other health providers
Results and reports received from other health service providers.

The information held about you is provided by you or arises as a consequence of information provided by you.

Your medical file is handled with the utmost respect for your privacy. The file will be accessed by your medical practitioner, and when necessary, for example in the absence of your normal medical practitioner by other medical practitioners in the practice. It may also be necessary for our staff to handle your file from time to time to address the administrative requirements of running a medical practice. Our staff members are bound by strict confidentiality requirements as a condition of employment and these requirements will be observed if it is necessary for them to view your records.

At times, to ensure the function of our practice, it may be necessary to allow external organisations to access our practice and possibly, to view the medical records. Any external organisation that provides service or advice to this practice will be aware of the need to preserve the requirement of state and federal privacy legislation and will be bound by a confidentiality agreement.

Ordinarily we will not release the contents of your medical file without your consent. However, we will advise that there may be occasion where we will be required to release the details of your file irrespective of whether your consent to the disclosure of information is given.

We advise that as a patient of this practice you have rights of access to any information we hold concerning you. Should you wish to access this information please contact our friendly reception staff.

As part of our commitment to preserving the confidentiality of the information contained in your medical record we advise that strict secure storage policies are observed in this practice. All reasonable steps are taken to prevent any unlawful interference with your electronic records, which are accessible only by staff of this practice and are protected by a security password. Each member of the staff is well versed in the principles and importance of doctor-patient confidentiality.



Tel 02 4957 0333
Fax 02 4957 5636


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